Privacy Policy

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Privacy Policy

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Frontline Executive LLC (“Frontline Executive,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, communicating with us, or using our transportation services.

This Privacy Policy explains the types of information we may collect, how that information may be used, and the choices you may have regarding your information.

1. Information We May Collect

Depending on how you interact with Frontline Executive LLC, we may collect information such as:

- Your name
- Telephone number
- Email address
- Pickup and drop-off information
- Reservation or transportation details
- Date and time of requested service
- Information you voluntarily provide through contact or reservation forms
- Communications you send to us
- Basic website usage or device information collected through cookies or similar technologies, if enabled

We only request information reasonably necessary to communicate with you, respond to inquiries, arrange requested transportation, and operate our business.

2. How We May Use Your Information

Information collected by Frontline Executive LLC may be used to:

- Respond to questions and inquiries
- Schedule and coordinate transportation services
- Communicate regarding reservations, pickups, changes, or service updates
- Provide customer support
- Send newsletters, promotions, or business updates when you have elected to receive them
- Maintain business and transaction records
- Improve our website and customer experience
- Protect against fraudulent, unauthorized, or unlawful activity
- Comply with applicable legal or regulatory requirements

3. Email Communications and Newsletters

If you choose to subscribe to emails or newsletters from Frontline Executive LLC, we may use your email address to send company news, transportation information, Chicago event information, promotions, and other relevant communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in applicable emails or by contacting us directly.

Transactional or service-related communications concerning an active reservation may still be sent when necessary to provide the requested service.

4. SMS and Text Message Communications

If you provide your mobile telephone number and consent to receive text messages from Frontline Executive LLC, we may use text messaging to communicate with you regarding inquiries, reservations, transportation services, appointment or trip information, service updates, and other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply. You may opt out of applicable text-message communications by replying STOP. For assistance, reply HELP or contact Frontline Executive LLC using the contact information provided below.

Consent to receive marketing text messages is not a condition of purchasing services.

5. SMS/Text Messaging Privacy

Frontline Executive LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Payment Information

If payments are processed through a third-party payment processor or booking platform, payment information may be collected and processed directly by that provider.

Frontline Executive LLC does not necessarily receive or store complete credit or debit card information processed by third-party payment providers.

Please review the privacy policies and terms of any third-party payment or booking provider you use.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand how visitors use the website, or improve the online experience.

Third-party website, analytics, booking, or marketing services may also use cookies or similar technologies according to their own privacy practices.

You may be able to control certain cookies through your browser or device settings.

8. Sharing of Personal Information

Frontline Executive LLC does not sell your personal information for money.

We may disclose information when reasonably necessary to:

- Provide services you have requested
- Work with service providers that assist with website hosting, payment processing, communications, reservations, or other business operations
- Protect the rights, property, or safety of Frontline Executive LLC, our customers, or others
- Comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests

Third-party service providers may maintain their own privacy policies and data-handling practices.

For clarity, mobile numbers, text messaging originator opt-in data, and SMS consent are subject to the additional protections described in Section 5 of this Privacy Policy and are not shared for third-party or affiliate marketing or promotional purposes.

9. Information Security

Frontline Executive LLC takes reasonable steps to safeguard personal information under our control.

However, no website, electronic communication, database, or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Frontline Executive LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.

12. Children's Privacy

Frontline Executive LLC's website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. Your Privacy Choices

Depending on applicable law and the circumstances, you may have certain rights or choices concerning your personal information.

You may contact Frontline Executive LLC to request information about personal information we maintain about you or to request that certain information be corrected or deleted, subject to applicable legal, regulatory, contractual, and recordkeeping requirements.

14. Changes to This Privacy Policy

Frontline Executive LLC may update this Privacy Policy periodically to reflect changes in our website, business practices, services, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this Privacy Policy may be revised accordingly.

15. Contact Frontline Executive LLC

If you have questions about this Privacy Policy or how your information is handled, please contact:

Frontline Executive LLC
1 North State Street
Chicago, Illinois 60602
Email: Ken@FrontlineExecutiveLLC.com
Phone: 888-253-1228

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Frontline Executive LLC
How You Arrive Matters.